Check your phone's customs status using your IMEI.

How to find your phone’s IMEI

  1. Dial * #06# on your phone
  2. Or check the phone’s original packaging
  3. Or check your purchase invoice.

Phones with unpaid customs duties will be blocked from Cameroonian mobile networks. Protect your investment by checking your IMEI in seconds.

  • Simple and free online service.

  • Data sourced from the official database of registered IMEIs.

  • Compatible with most phones sold in Cameroon.

Check an IMEI
Regulatory overview

Why use this platform?

By purchasing a phone with an unregistered IMEI, you risk having the device blocked from mobile networks. Use this platform to verify first and buy with peace of mind.

Consumer protection

You minimize the risk of purchasing devices that are stolen, counterfeit, or have been irregularly introduced into the country.

Network security

By disabling non-compliant IMEI devices, mobile operators enhance network performance and safety for all users.

Supporting the national economy

Combating fraud and illicit imports safeguards businesses that operate in accordance with government regulations.

How to check your device?

Taking a few simple precautions before purchasing a phone can help you avoid serious issues. The IMEI verification process takes less than a minute.

1. How to find your phone’s IMEI

Dial *#06# on the phone or check the box/invoice. Carefully note the IMEI number(s) displayed.

2. Query the platform

Go to the Check an IMEI page, enter the number(s) (or upload a CSV file), and start the verification.

3. Make an informed decision  

If the IMEI is not recognized or appears problematic, avoid the purchase and choose a compliant device to ensure its use on mobile networks.

For citizens and merchants

IMEI verification benefits the entire Cameroonian digital ecosystem: end users, importers, merchants, and regulatory authorities.

For Citizens

Purchase mobile devices with peace of mind, verifying that your equipment will remain functional on national networks over time.

For Retailers

Showcase the compliance of your inventory and strengthen client confidence by making IMEI verification a standard part of your sales process.

For Authorities

This tool supports the fight against smuggling and fraud, while enhancing the traceability of the mobile device fleet operating within the country.

Frequently Asked Questions

Find quick answers here to the most common questions regarding phone’s customs status verification and potential device blocking.

Are there any charges for verifying the customs status?

No, the online status check is a free service provided to all users.

Yes, by contacting your nearest Customs office.

void buying undeclared phones. Always ask for import justification or shop at authorized retailers to ensure your device remains active.

It helps secure government revenue generated from mobile phone imports.

The importer of the mobile phone or the device concerned.

A mobile device is defined as a portable, lightweight terminal featuring an emission and reception system compatible with cellular networks:

  • Feature phones;

  • Smartphones;

  • Specific cellular-enabled tablets;

  • Modems, routers, and USB dongles;

IMEI stands for “International Mobile Equipment Identity.” It is a unique number, typically 15 digits long, that allows operators to identify a mobile device. It also provides information about the manufacturer, brand, model, and version of the device. The IMEI structure follows a precise algorithm defined by an international standard.

  • Dial *#06#
  • Or go to Settings > General > About. Find the IMEI by scrolling down.
  •  

A counterfeit phone does not follow international standards: transmission power, component quality, etc. Generally, the IMEI of a counterfeit phone does not comply with international conventions on mobile device identification.

Check the customs status of your desired phone before purchase to ensure it has been imported according to the new regulations set by the Directorate General of Customs.

  • By calling the short code 8044,

  • Or via the web application,

No, you simply need to settle the customs duties for this phone, as its usability is currently restricted.

No, roaming phones are not affected by this procedure, as long as they do not request a connection to the local network.

Check the customs status at mpiecmr.n-soft.com before buying by entering the phone’s IMEI. If taxes are unpaid, the device is likely an illegal import. It is therefore strongly advised not to purchase it, as it may be permanently blocked.

This is a phone capable of holding two or more SIM cards. Customs duties and taxes do not depend on this feature, but solely on the taxable value of the device.

No, any phone that has been active at least once before the project launch will be considered legally imported; it benefits from a tax amnesty.

  • If you have more than 10 phones (Bulk Importer), you must upload the IMEIs to your manifest, which will be automatically synced with the CAMCIS interface.
  • If you have fewer than 10 phones, you can choose between using the online application or visiting the nearest customs office to obtain a simplified MCT declaration.

To pay your customs duties after an import declaration, you can use any authorized payment method.

Yes

Yes, the user can still use paid or free Wi-Fi in hotels and restaurants. However, failing to clear the phone through customs prevents it from connecting to national mobile networks.

Customs duties and taxes are administrative fees that are much more affordable compared to the market value of the phones.

No restrictions apply.

Within 24 hours at the latest

Altering an IMEI number is a criminal offense. Anyone found tampering with it is liable to fines and potential imprisonment.

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