Contact Information
The purpose of this technical platform is to support users in verifying their phone’s customs status. For all formal matters or administrative procedures, please refer exclusively to the institutional communication channels of the Cameroon Customs (DGD).
Cases Requiring Official Contact
The competent services may be contacted in the following instances:
Suspected fraud or counterfeit device acquisition.
Investigation into a device block or network restriction.
Requests for clarification regarding commercial import procedures.
Prior to contacting official departments
Ensure you have the following documentation at hand:
The relevant IMEI(s).
Purchase records (receipt, vendor, and transaction date).
A concise summary of your situation.